1. The agreement
These terms of service ("Terms") are a binding agreement between Adoric Technologies LTD ("Adoric", "we", "us") and the business that installs or uses our apps, websites or related services ("you", "the merchant"). By installing an app, creating an account or using the service, you accept these Terms. If you accept on behalf of a company, you confirm you are authorised to bind it.
Our Privacy policy and, where applicable, our Data Processing Addendum form part of these Terms. If you install through an app store, that store's own terms also apply to your relationship with the store.
2. What we provide
We grant you a non-exclusive, non-transferable, revocable right to use our apps for your own stores during the term of your subscription, subject to these Terms and your plan limits. We provide the service on a software-as-a-service basis: we host it, maintain it and may improve, change or replace features over time. We will not make a change that materially reduces core functionality of a paid plan without notifying you in advance.
3. Accounts and eligibility
You must be at least 18 years old and able to enter into a contract. You are responsible for the accuracy of your account details, for keeping credentials secure, and for all activity under your account, including that of your staff and agencies. Tell us promptly if you suspect unauthorised access.
4. Acceptable use
You agree not to:
- Use the service to display misleading prices, false discounts or offers you cannot honour.
- Sell goods or services that are illegal in the markets where you operate, or that the app store you installed from prohibits.
- Copy, decompile, reverse engineer or resell the service, or use it to build a competing product.
- Circumvent plan limits, share a subscription across unrelated businesses, or use automated means to overload our systems.
- Upload malicious code, or interfere with the security or integrity of the service or another customer's data.
- Send unlawful marketing, or collect shopper data through our apps without the disclosures and consents the law requires.
We may suspend access without notice where use threatens the security, legality or stability of the service, and will restore it once the issue is resolved.
5. Your content and store data
You keep all rights in your products, images, copy, trademarks and store data. You grant us a limited licence to host, process and display that material only as needed to operate the service for you, and to create aggregated, de-identified statistics that cannot identify you or your shoppers. You confirm you have the rights to the material you upload and that displaying it through our apps does not infringe anyone's rights or breach any law.
6. Data protection
Where we process personal data about your customers, you are the controller and we are the processor, acting on your documented instructions under our Data Processing Addendum. You are responsible for your own privacy notice, cookie banner and consent collection. We handle data about you as described in our Privacy policy.
7. Plans, fees and billing
Fees, plan limits and any free trial are those shown at the time you subscribe. Subscriptions renew automatically each billing period until cancelled. Where you installed through an app store, that store collects payment on our behalf and its billing rules apply. Fees are exclusive of taxes, which are added where required. Unless the law says otherwise, payments are non-refundable and we do not credit partial periods. If usage exceeds your plan, we may ask you to upgrade or may apply the overage rate published for your plan. We may change prices with at least 30 days' notice, effective from your next billing period.
8. Free trials and beta features
Free trials convert to a paid subscription at the end of the trial unless you uninstall or cancel first. Features marked beta, preview or early access are provided as-is, may change or be withdrawn, and are excluded from any service level commitment.
9. Support and availability
We aim to keep the service available at all times and provide support by email and in-app chat during business hours, with response targets according to your plan. We may carry out planned maintenance, and will give notice where it is likely to be noticeable. Availability can also be affected by your store platform, your theme, or third-party services outside our control.
10. Third-party platforms
Our apps run alongside your store platform, theme and other apps. We are not responsible for those services, for changes they make to their APIs or policies, or for conflicts they cause. If a platform withdraws access we depend on, we may need to change or discontinue the affected feature.
11. Our intellectual property
We and our licensors own all rights in the service, including its software, designs, templates, documentation and the Adoric name and logos. These Terms grant you a right to use the service, not ownership of it. Feedback you send us may be used to improve the service without obligation to you. You may not use our brand assets without written permission, except to state factually that you use our apps.
12. Disclaimers
Except as expressly stated in these Terms, and to the extent permitted by law, the service is provided as-is without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error free, and we do not guarantee any particular increase in revenue, conversion or average order value. Nothing in these Terms excludes rights that cannot be excluded under the law that applies to you.
13. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special or consequential loss, or for lost profits, lost revenue, lost data or lost goodwill. Our total aggregate liability arising out of or related to these Terms is limited to the fees you paid us in the 12 months before the event giving rise to the claim. These limits do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, or any liability that cannot be limited by law.
14. Indemnity
You will defend and indemnify us against third-party claims arising from your content, your products, your use of the service in breach of these Terms, or your failure to meet consumer, advertising or data protection obligations that apply to your store. We will defend and indemnify you against third-party claims that the service, used as permitted, infringes their intellectual property rights.
15. Term, cancellation and suspension
You may cancel at any time by uninstalling the app or closing your account; cancellation takes effect at the end of the current billing period. We may suspend or terminate the service if you materially breach these Terms and do not fix the breach within 14 days of notice, if payment fails, or if we are required to do so by law or by the platform you installed from. On termination, your right to use the service ends and we delete or anonymise your data on the timeline set out in our Privacy policy. Export anything you need before you cancel.
16. Governing law and disputes
These Terms are governed by the laws of the State of Israel, and the competent courts of Tel Aviv-Yafo have exclusive jurisdiction, without affecting mandatory consumer protections in your country of residence. Before starting proceedings, both parties agree to try to resolve the dispute in good faith by contacting the other in writing.
17. Changes and general terms
We may update these Terms to reflect changes to the service or the law. We will post the new version here and, for material changes, notify account holders at least 30 days in advance; continued use after the effective date means you accept the change. If a provision is found unenforceable, the rest stays in force. Neither party is liable for delays caused by events beyond its reasonable control. You may not assign this agreement without our consent; we may assign it as part of a merger or sale of our business. These Terms, together with the Privacy policy and any Data Processing Addendum, are the entire agreement between us.
18. Contact us
Questions about these Terms, your plan or a contract copy: